
How to Manage Your Subscription on WhoisFreaks
If you've already purchased a subscription on WhoisFreaks, you’ll find all the management options right inside your Dashboard. This guide walks you through how to update your payment details or cancel your subscription, depending on what you need.
🔎 Haven’t subscribed yet? Follow this guide to get started.
Go to Your Dashboard
Once you’ve subscribed, head over to your Dashboard. Your active subscription will be displayed there, along with key details like plan name, renewal date, and status.
You’ll also see two main buttons:
- Update Payment Details
- Cancel

Update Payment Details (If Needed)
Click on Update Payment Details to change your saved card or billing information. This is useful if your current card is expiring or if you want to switch to a different payment method.
The update happens instantly and applies to your next billing cycle.

Cancelling Your Subscription
If you choose to cancel your subscription, click the Cancel button. A dialog will pop up with two options:
✅ Deactivate Now
- Your subscription will end immediately.
- API access tied to this subscription will stop right away.
- You won’t be billed further.

⏳ Deactivate at End of Billing Period
- Your subscription stays active until the current billing cycle ends.
- You can still use the API during this time.
- You’ll have the option to Resume the subscription later (the Cancel button changes to Uncancel).

Choose the option that fits your needs.
Once you choose an option, you'll be asked for a cancellation reason. You can either select from common reasons or choose Other to write your own.

After completing this, your subscription will be marked for cancellation accordingly.
Resuming Your Subscription
If you selected Deactivate at End of Billing Period, you’ll still see the subscription listed on your Dashboard — but the Cancel button will now say Uncancel.

Clicking Uncancel will reactivate your subscription before it expires. Your billing and access will continue without interruption from the current cycle.
This gives you flexibility to pause and return without setting everything up from scratch.
You're in Control
Managing your subscription on WhoisFreaks is designed to be simple and flexible. Whether you need to change your payment method, cancel temporarily, or come back later - it's all just a few clicks away.

Senior Software Engineer
Senior Software Engineer specializing in DNS, WHOIS, IP, and currency data, enabling threat intelligence, risk assessment, and abuse detection.
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