How to Delete Your WhoisFreaks Account

If you no longer need your WhoisFreaks account, you can delete it yourself from the dashboard - no support ticket required. This guide walks you through the exact flow, shows what happens to your subscriptions and API keys the moment you confirm, and explains the 90-day window in which the account can still be restored.

Deleting your account cancels every active subscription and disables your API keys immediately. If you only want to stop being billed, cancel your subscription instead and keep the account.

Before You Delete: Things Worth Doing First

Once the account is gone, these are no longer reachable from the dashboard, so handle them first:

• Download your invoices: Grab the PDFs you need for accounting while you can still sign in; see how to access and download your invoices.
• Export any data you still need: Bulk lookup results, downloaded database files, and monitoring change history stay behind.
• Remove your API key from production: Your key stops working the moment deletion completes, so any integration still calling the API will start failing.
• Check for unused credits: Deleting the account forfeits any remaining API credits. They are not refunded and not transferable.
• Cancel first if you want a clean billing cutoff: Deletion cancels subscriptions immediately rather than at the end of the billing period.

Step 1: Sign In and Open Your Profile

Log in to your WhoisFreaks dashboard and open Profile > Account.

This is the same page you use to update your name, company, country, and billing details. Scroll to the bottom of it.

Step 2: Find the Danger Zone

At the very bottom of the Account page, you'll see a red-bordered panel titled Danger Zone, with a warning that reads: "Once you delete your account, there is no going back. All your data, subscriptions, and API keys will be permanently removed."

Inside that panel is a single red Delete Account button. Click it.

Step 3: Confirm You Want to Delete

A modal open headed Delete Account, asking "Are you sure you want to delete your account?" along with a red notice confirming the action is permanent.

You have two buttons:

• No - closes the modal and changes nothing.
• Yes - moves you to the identity check in Step 4.

Nothing has been deleted yet at this point. Clicking Yes only advances the flow.

Step 4: Confirm Your Identity

WhoisFreaks verifies that it's really you before deleting anything. Which check you get depends on how you signed up.

4a. If You Signed Up with an Email and Password

The modal switches to Confirm your identity and asks for your password.

Type your account password into the Password field and click Delete Account. If the password doesn't match, you'll see "Password is invalid" and nothing is deleted - correct it and try again.

4b. If You Signed Up with Google or GitHub

Accounts created through Google or GitHub sign-in don't have a WhoisFreaks password, so a verification code is emailed to you instead.

As soon as you click Yes in Step 3, a code is sent to your registered email address, and the modal shows a Verification Code field. Copy the code from the email and paste it in, then click Delete Account.

A few things to know about the code:

• It's a long code - paste it rather than typing it, and don't trim any characters.
• Check your spam or junk folder if it hasn't arrived within a minute.
• A Resend Code link appears under the field once the resend timer runs out. Clicking it issues a fresh code and invalidates the previous one.
• Codes expire. If you see "Token expired, please enter your email address to get a new confirmation link", request a new code with Resend Code.
• Each code works once. Reusing one returns "You have already visited this link".

Step 5: The Deletion Runs

When the identity check passes, WhoisFreaks processes the deletion in one pass:

The modal then shows a confirmation; "Your Account has been Deleted"; with a note that you can contact support to restore it within 90 days, and a countdown ring that signs you out after 5 seconds. You can click Sign out now to skip the wait.

Your API keys stop authenticating from this moment. Any request still using them will be rejected.

Step 6: If You Change Your Mind - the 90-Day Window

For 90 days after deletion, your account record is retained in a deleted state. During that window you can contact WhoisFreaks support from the email address on the account and ask for it to be restored.

Two things to be clear about:

• Restoration brings back the account, not the billing. Subscriptions that were cancelled at the payment gateway are gone, and you'll need to purchase again - see how to buy API credits or start a subscription.
• After 90 days a scheduled cleanup job runs against accounts deleted on that date, and the data is purged for good. There is nothing to restore after that point.

Summary

Deleting an account is deliberately a few clicks deep, because it's the one action in the dashboard you can't undo yourself. If what you actually want is to stop paying while keeping your history and API key, cancelling your subscription is almost always the better move.

Frequently Asked Questions

Can I delete my account if I have an active paid subscription?

Yes. You don't need to cancel first. The deletion flow cancels every active subscription with the payment gateway as part of the process. Be aware that this is an immediate cancellation, not an end-of-period one, so you lose access to the remaining days you've already paid for.

Will I get a refund for unused credits or the rest of my billing period?

No. Deleting the account forfeits any remaining API credits and the unused portion of the current billing cycle. If you want to use up what you've paid for, cancel the subscription with the "Deactivate at Next Period" option instead and delete the account once the cycle ends.

I signed up with Google. Why is it asking for a verification code instead of a password?

Accounts created through Google or GitHub sign-in never have a WhoisFreaks password, so there's nothing to check against. Instead, a one-time code is emailed to your registered address, which proves you still control that mailbox. Paste the code into the modal to continue.

The verification code never arrived. What do I do?

First check your spam and junk folders, since the message is transactional and sometimes filtered. If it's still missing, wait for the Resend Code link to become active under the code field and click it to issue a fresh code. If nothing arrives after a resend, contact support - the email address on the account may be receiving nothing at all, which is worth fixing regardless.

How do I restore my account after deleting it?

Contact WhoisFreaks support within 90 days of the deletion, using the email address the account was registered with. Support can reinstate the account itself. Your subscriptions won't come back, because they were cancelled at the payment gateway, so you'll need to buy credits or subscribe again once you're back in.

What happens to my data after the 90 days are up?

A scheduled cleanup runs against accounts that were deleted 90 days earlier and purges their data permanently. Once that has run, the account can no longer be restored by anyone, including support.

Do my API keys stop working straight away?

Yes. Your primary key is marked inactive and removed from the API gateway as part of the deletion, and secondary and development keys are cleared at the same time. Any application still calling the WhoisFreaks API with those keys starts getting rejected immediately, so remove them from your integrations before you delete.

Can I sign up again later with the same email address?

Your existing account is retained in a deleted state for 90 days, so if you want to come back within that window the cleanest route is to ask support to restore it rather than creating a new one. If you'd rather start fresh, contact support and they'll advise on the right path for your address.

Is deleting my account the same as cancelling my subscription?

No, and the difference matters. Cancelling stops the billing but keeps your account, invoices, API key, and monitoring configuration intact, and you can resume later. Deleting removes the account entirely and disables everything attached to it. If your goal is simply to stop being charged, cancel instead.